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The TimberTech Loyalty Program.

Posted in: TimberTech Azek

James Moylan

Wednesday, May 06, 2020


TimberTech is pleased to partner with the best architects, designers, dealers, and contractors in the business, and they’ve devised a loyalty rewards program to support them in several key ways. (We here at Design Builders are proud members!) If you’re in the design and build industry and you’re interested in becoming a partner yourself, here’s a breakdown of what to expect from the TimberTech Loyalty Rewards program.

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Who Can Qualify for TimberTech Loyalty Rewards?

 Any contractor can join the program, but he or she must be qualified and meet certain training requirements. You must, for example, provide a state contractor’s license (if applicable), as well as proof of up-to-date general liability insurance and state-required insurance. Essentially, most reputable, properly licensed and insured contractors are eligible. Once you’ve joined the program, your tier level is determined by submitting invoices for approved TimberTech building products, which then earn you marketing funds.

 Is There a Cost to Join the Program?

 There’s no cost associated with joining this program. Many contractors, architects, designers, and dealers are concerned about this, but there’s no need to charge. It’s a mutually beneficial system for the installers and TimberTech.

Access to Marketing Materials and Funds

Contractors enrolled in the rewards program gain access to all marketing material from TimberTech. They also receive marketing funds for approved TimberTech purchases and installations. Those funds can be used on local marketing, promotional items, merchandise, wearables, installation tools, or even cash.

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What Are the Different Available Levels?

There are two eligibility tiers available, and they have varying warranty benefits associated with them.]

TimberTech Member or Silver Registered Contractor

  • Standard Protection System (Decking and Fasteners): 2-Year Warranty
  • Maximum Protection System (Decking, Railing, and Fasteners): 4-Year Warranty

TimberTech Gold or Platinum Registered Contractor

  • Standard Protection System (Decking and Fasteners): 5-Year Warranty
  • Maximum Protection System (Decking, Railing, and Fasteners): 7-Year Warranty

Once you’re enrolled in the rewards program, you get access to this labor replacement warranty. Your tier level simply determines the length of that warranty benefit.

What Products Are Covered under the Replacement Labor Warranty?

  • All TimberTech AZEK deck products
  • All TimberTech AZEK porch products
  • All TimberTech AZEK railing systems
  • All TimberTech PRO four-sided capped decking products, excluding TimberTech Edge, ReliaBoard, Twin Finish, and Docksider decking
  • Fasteners, including FUSIONLoc, CONCEALoc, TOPLoc, SIDELoc, Cortex, and other TimberTech- and AZEK-branded fasteners

(If you’re wondering what TimberTech AZEK is, the two companies recently joined forces to package, to brand, and to distribute under one name. Get to know  TimberTech AZEK a bit better.) 

Do You Have to Renew Your Level Each Year?

Yes, all members must renew their status by demonstrating sales volume through invoice submission. This ensures visitors to the TimberTech website get the most up-to-date information on their network of contractors.

Interested in becoming a TimberTech Loyalty Rewards member? Sign up here.

Design Builders is a premium design and build firm that serves Washington, DC; Virginia; and Maryland, and we’re proud to be a part of this program. It’s just one of the many benefits of TimberTech AZEK. Interested in learning more about this brand or finding out if the rewards program is right for you? Reach out today.

deck designer in Washington, D.C.